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Eden Prairie, Minnesota
December 2, 2008 • (952) 942-7885
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Eden Prairie city staffers have noticed a spike in the number of complaints regarding the transition from Time Warner Cable to Comcast, according to Scott Neal's last Friday report.
The city is forwarding complaints to: Comcast, Attn: Escalation Department, 10 River Park Plaza, St. Paul, MN 55107; e-mail MN_CorporateComplaints@cable.comcast.com or call 651-493-5900.
Information is also available at 1-800-Comcast or www.comcast.com.
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Does anyone else find local...
Back to page topDoes anyone else find local Comcast commercials to be very annoying? There's something about that spokeswoman that comes off as a little bit smug.
Since I'm already ranting about commercials, I'd also liked to complain about the never ending stream of "Livelinks" ads on channel 23 after 9 p.m.
I received an e-mail with...
Back to page topI received an e-mail with more information on what residential customers should do if they have issues with Comcast service. Here it is:
"Here is the connection that they can go to. This is located at the Comcast.com website under Customer and Contact us. They can also contact one of our Customer Account Executives at 651-222-3333 24 hours a day/ 7days a week.http://www.comcast.com/corporate/customers/contactus/contactus.html Thank you. Kathleen (Kate) HedquistE-Care/Escalation Specialist"
(Karla Wennerstrom is the editor of the Eden Prairie News. She can be reached at editor@edenprairienews.com.)